A channel deserves attention when relevant customers or industry conversations are there and your team has a useful part to play.

Why the topic matters now

That might be following a specialist community, explaining your work or answering public questions. Decide what you can sustain and who will respond. Check the audience fit before assigning a publishing target.

Identify conversations your business can contribute to.

Review the quality of the interactions

Look for useful conversations, relevant site visits and relationships that move forward. A busy feed with no connection to your customers may be an expensive use of attention.

Assign someone to handle useful replies and questions.

Put the idea to work

Identify conversations your business can contribute to. Assign someone to handle useful replies and questions. Look for relevant conversations and visits.

Attention should support a relationship or business purpose.