A useful agency conversation should make the work clearer. You should understand the problem being addressed, the proposed scope and what your own team needs to contribute.

Why the topic matters now

What evidence supports the priorities? What needs checking before implementation? Ask for an example relevant to your situation and clarity about who did the work.

Ask what supports the first priority.

Agree on the practical details

Define deliverables, ownership, access to accounts, reporting and costs. Find out how performance will be reviewed and what happens if the assumptions change. The relationship should support decisions you can understand.

Agree who owns accounts, approvals and implementation.

Put the idea to work

Ask what supports the first priority. Agree who owns accounts, approvals and implementation. Agree on costs, measures and review points.

Reporting should help you decide whether to change direction.